Shipments & Deliveries

Shipping Methods and Costs
Shipping options may vary depending on the delivery address, time of purchase, and availability of items.

When processing your purchase, we will show you the available shipping methods, cost, and delivery date for your order.
Possible delivery options:
- Collection at our office: FRANTOIO TISTARELLI S.a.s. di Tistarelli Fausto & C., Viale Europa 106, 53047 - Sarteano (S). Remember that the person who comes to pick up the order must present his identity document, whether it is the buyer or a person who comes in his place;
- Home delivery;
◦ Cost of delivery according to address and weight.

The time intervals indicated above may be extended for Sardinia, Sicily and other islands.
Please note that deliveries are only made on business days.

Order Status
You will receive updates on the status of your order via email.
You can access this information through the portal of our shipper by entering in the space provided the number of your shipment.

We at try to arrive everywhere. If your delivery address has any kind of restriction, you will see it at the time of purchase.

Split orders
It is possible that your order is shipped from different logistics centers. In the event that this occurs, we will send you an email notification to let you know which items you will receive in each shipment.